Who Broke Prod?
Emma Button was inspired by a conversation from a prior work team with the morning after she’d spent a long weekend on call. Instead of searching for the “human” cause of a production outage, she realised we should focus on facts, truthfulness and accountability. Emma shares with the world some actionable improvement katas we can all practice to help us prepare for and embrace failure. Most humans aren’t well-equipped to respond positively to poor feedback. We tend to roll ou
