Emma Button was inspired by a conversation from a prior work team with the morning after she’d spent a long weekend on call. Instead of searching for the “human” cause of a production outage, she realised we should focus on facts, truthfulness and accountability. Emma shares with the world some actionable improvement katas we can all practice to help us prepare for and embrace failure. Most humans aren’t well-equipped to respond positively to poor feedback. We tend to roll ou

HIGH AVAILABILITY “The ability for a system to always be functioning and accessible, with minimal downtime” For any business, it is vital for their customers to have access to their systems at all times, with no downtime. (Downtime = any time the system is not available). For every second a customer facing system is down, it may equate to missed sales and could negatively impact the reputation of the business through lowered customer satisfaction. Even slow responses can have

It’s easy to create a new cloud account in AWS, GCP or Azure – you can be up and running in the public cloud in seconds – but when something is that simple to set-up, it can be easy to whiz past one of the most important steps; securing your cloud account to prevent access to your valuable cloud resources. MFA (Multi-factor authentication) is a simple security measure you can take towards cloud security. When you first set up an AWS account, amazon creates you a “root” accoun